SKIMS Return Policy: 30 Days, $6 Fee Waived With Store Credit
SKIMS’ return policy gives you 30 days from the day you place your order to return an item for a refund or store credit, as long as it is unworn, unwashed, and still has its tags and hygiene liners attached. A domestic return costs a $6 return shipping fee — unless you take store credit, in which case the fee is waived entirely. Items marked Final Sale cannot be returned at all, and every return is handled at SKIMS’ discretion, with excessive returns potentially leading to future returns being refused. This guide explains the 30-day window, the three ways to send something back, the liner rule that catches most shoppers out, and the holiday extension that runs to 1 February 2027.
RETURN PERIOD
30 days from placing your order
RETURN FEE
$6.00 domestic, waived if you take store credit
CONDITION
unworn, unwashed, tags and liners attached
FINAL SALE
cannot be returned
Return Windows at a Glance
| Category | Return window | Good to know |
|---|---|---|
| Most items bought on skims.com | 30 days from placing your order | Unworn, unwashed, tags and liners attached |
| Holiday purchases (29 Oct–31 Dec 2026) | Through 1 February 2027 | Excludes Final Sale and collaboration items |
| Final Sale items | No return | Marked Final Sale on the product page or at checkout |
| Collaboration items | No holiday extension | Excluded from the extended holiday window |
| Returns without proof of purchase | At SKIMS’ discretion | Refund applied as SKIMS store credit, not to your card |
| Returns after 30 days | At SKIMS’ discretion | Refund applied as SKIMS store credit, not to your card |
| EU customers | 14-day cancellation right | Not affected by the Final Sale designation |
How to Return an Item to SKIMS
- Start the return in the SKIMS returns portal. Go to skims.com, open the Returns page in the footer, and start your return there. You have 30 days from placing your order — not from delivery — so start as soon as you know an item is not right, and have your order number and proof of purchase ready.
- Check the condition before you send anything. The item must be in its original condition: unworn, unwashed, with all tags and liners still attached. Untagged items should go back in their original packaging. Try items on over your own underwear and leave the hygiene liner in place — removing it to get a proper feel can cost you the return, because SKIMS decides whether an item is unworn and unwashed.
- Choose how to send it back. Online orders may be returned by mail with a pre-paid label, dropped at a Happy Returns Return Bar with an emailed QR code and no box or label, or returned in a SKIMS store. Returns for APO/FPO addresses cannot generate a label, so those orders need a different route.
- Keep orders separate. Combined returns are prohibited — two orders means two separate returns, not one parcel. Sending two orders back in a single box risks the whole parcel being delayed or rejected, so process each order on its own.
- Wait for inspection and the refund. Once your return reaches SKIMS’ returns facility, allow up to 5 business days from delivery for inspection, and up to 7 business days for the refund to be processed back to your original payment method. Refunds are issued to your original method of payment only, including prepaid credit cards.
How Long Do You Have to Return Items to SKIMS?
The window is 30 days from placing your order, and that starting point matters: the clock runs from the day you paid, not the day the parcel arrived. A slow delivery therefore eats into your return time, so check the fit the day an order lands rather than leaving it in the bag. Proof of purchase is required for a standard return, and the item must be new, unworn and unwashed with all tags and liners still attached.
If you miss the 30 days, the door is not fully closed — but the outcome changes. SKIMS says all returns are handled on a case-by-case basis and ultimately at SKIMS’ discretion, and that if it chooses to provide a refund beyond 30 days, or where there is no proof of purchase, the refund will be applied to a SKIMS store credit rather than to your original payment method. The same store-credit treatment applies to returns made without proof of purchase inside the window. In short: inside 30 days with proof, you choose refund or credit; outside it, SKIMS chooses, and the answer is credit.
What Is the $6 Return Fee — and How Do You Avoid It?
Domestic returns are subject to a $6.00 return shipping fee, deducted from your refund. There are two published ways around it. First, choose store credit as your form of return payment and the fee is waived entirely — you get the full value back as SKIMS credit instead of a card refund. Second, SKIMS Rewards members get free returns from the entry MARBLE tier, which offers “waived returns fees” — a useful step to take before you order rather than after.
The fee is the reason the store-credit choice deserves a moment’s thought. If you know you will shop at SKIMS again — a different size of the same style, for example — taking credit saves the $6 and gets you the full value. If you want the money back on your card, the $6 is simply the cost of the return, and there is no restocking fee on top of it.
What Can’t Be Returned to SKIMS?
The headline exclusion is Final Sale. Items marked Final Sale on the product page or at checkout cannot be returned or exchanged, and the returns portal will usually not even let you select them. Check the label before buying anything discounted in a size you are unsure of — a deep discount is often the sign that the item is final sale, and there is no way back from it.
Beyond Final Sale, the condition rules exclude anything worn, washed, or missing its tags or hygiene liner. Third-party reporting also lists opened body tape and adhesives as final sale. Collaboration items are not returnable under the holiday extension even when other items are, and outlet purchases can only go back to an outlet or to skims.com — the two channels cannot be mixed. SKIMS also reserves the right to refuse future transactions or returns where it sees potential fraud or abuse of the policy, including excessive or unreasonable returns — so a pattern of ordering several sizes and returning most of them can eventually cost you the privilege.
Can You Exchange SKIMS Instead of Returning It?
No — SKIMS does not offer exchanges. Its own FAQ (skims.com/pages/faqs, “CAN I EXCHANGE MY ITEM?”) says: “While exchanges are not offered, we are able to offer returns for store credit which allows you to place a new order faster than waiting for a refund to your original payment method.” If you need a different size or colour, return the item for store credit and place a new order — the credit route is faster than waiting for a card refund, and choosing store credit also waives the $6 return fee.
The same condition rules apply to the return: unworn, unwashed, tags and liners attached, within 30 days of placing the order. An item that fails the condition check cannot be returned for credit any more than it can be refunded.
How Are Refunds Issued and How Long Do They Take?
SKIMS refunds only to the original method of payment, including prepaid credit cards — there is no option to redirect a refund to a different card or account. The timeline has two stages, and both are worth knowing before you start watching your bank balance:
| Payment method | How and when the refund arrives |
|---|---|
| Credit or debit card | Refunded to the original card; inspection takes up to 5 business days from delivery, then the refund takes up to 7 business days to process |
| Prepaid credit card | Refunded to the original prepaid card on the same timeline |
| Store credit chosen | $6 fee waived; credit issued instead of a card refund |
| Return after 30 days or without proof of purchase | Refund applied as SKIMS store credit, at SKIMS’ discretion |
| Final Sale items | No refund — not returnable |
SKIMS’ own Returns page adds that refunds can take up to 3–5 business days to appear on your bank account once processed, depending on your bank.
One more practical note: returns may travel through a local return hub before reaching SKIMS’ returns facility, so carrier tracking can show your package as delivered while it is still being transferred. That is normal — the inspection clock starts when the parcel reaches the facility, not when the carrier first marks it delivered.
Does SKIMS Extend Returns for the Holidays?
Yes — and this one is published on SKIMS’ own Returns page. Orders placed between 29 October and 31 December 2026 can be returned through 1 February 2027. Two exclusions apply: the extension does not cover items purchased as Final Sale, and it does not cover collaboration items. Everything else bought in that window gets the extended deadline, which makes SKIMS a safer place to buy gifts in November and December than a store with a flat 30 days. The standard condition rules still apply throughout — unworn, unwashed, tags and liners attached — and the $6 fee rules are unchanged.
Is Returning Different for Store and Online Purchases?
The 30-day window is the same, but the routes differ. An online order can be returned by mail, at a Happy Returns Return Bar with a QR code and no box or label, or in a SKIMS store. A purchase made in a SKIMS store goes back to a store. Outlet purchases are the exception to the free movement between channels: they go back to an outlet or to skims.com only, and cannot be mixed with non-outlet purchases in a single return. And wherever you bought it, the combined-returns rule applies — each order is returned on its own.
SKIMS Contact Options
| Option | Details |
|---|---|
| Start a return online | SKIMS returns portal, linked from the Returns page in the skims.com footer |
| Customer Support email | help@skims.com |
| Live chat | Mon–Fri 24-hour, Sat–Sun 8AM–8PM PST |
| Text | (747) 777-5467 |
| Return in store | Any SKIMS store; outlet purchases go back to an outlet or skims.com only |
| Happy Returns | Return Bar drop-off with an emailed QR code — no box or label needed |
SKIMS on Social Media
Instagram · Facebook · TikTok · YouTube · X (Twitter)
SKIMS does not handle returns through social media — for anything about an order, use the returns portal and the contact routes in the table above.
Frequently Asked Questions
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Conclusion
SKIMS’ return policy is fair but exacting: 30 days from the order date, a $6 fee that disappears the moment you take store credit, and a holiday extension to 1 February 2027 that makes December gifting low-risk. The rules that actually decide whether your return succeeds are the small ones — the hygiene liner stays in, the tags stay on, each order goes back on its own, and Final Sale means final. Get those four right and a SKIMS return is straightforward; get the liner wrong and there is no appeal, because every return is decided at SKIMS’ discretion.
Disclaimer: Policy Return is an independent guide and is not affiliated with SKIMS. Return policies can change at any time; always confirm the current policy on SKIMS’ official website before making a return.
Checked against SKIMS’ published policy on 14 November 2026. Policies change; the retailer’s official page is the final word.
